Shipping Policy
Revivana Online Store Shipping Policy
At Revivana, we aim to make your shopping experience seamless and enjoyable. Below is our shipping policy, outlining how we handle orders, deliveries, and any inquiries you may have regarding your purchases.
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Order Processing Time
Orders are processed within 1-3 business days, excluding weekends and holidays.
You will receive a confirmation email once your order is placed and another email when it has shipped, complete with tracking details.
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Shipping Rates & Delivery Estimates
Shipping charges are calculated and shown at checkout.
Delivery times vary based on your location and selected shipping method, but we strive to get your order to you as quickly as possible.
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International Shipping
We currently ship to selected international destinations. Please note that additional fees, such as customs duties or taxes, may apply and are the customer's responsibility.
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Order Tracking
Once your order ships, you’ll receive a tracking number via email, allowing you to track your package's progress.
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Shipping Delays
Though we do our best to ensure timely delivery, occasional delays may happen due to unforeseen circumstances. If there is a significant delay, we will notify you promptly.
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Lost or Damaged Shipments
If your package is lost or arrives damaged, please contact us right away. We will coordinate with the carrier to resolve the issue and ensure you receive your order or a replacement.
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Contact Us
For any shipping-related questions, feel free to reach out to us at revivanausa@gmail.com. We’re here to assist you!
By placing an order with Revivana, you agree to this Shipping Policy. We value your trust and look forward to delivering the products you love, safely and on time.